Wellbeing and Family
Guidance, Support & Community for Families
Together, we help families navigate challenges, celebrate achievements, and build lasting connections.
Family & Wellbeing Services
We tailor our wide range of support to the individual needs of each child, family, and the professionals in their lives. Our activities focus on education, physical development, social skills, and family well-being – building confidence, connection & lifelong skills. Our family and wellbeing services include:
Family Advisory Service
Available for all age ranges
The Family Advice Service, led by Vik Ralfs, offers one-to-one guidance for families of children with Down syndrome. It provides clear advice and reassurance to help parents navigate education, healthcare, and everyday challenges with confidence.
SSDS Connect
Available for all age ranges
Our social activities provide safe, welcoming spaces for children and young people to connect, share experiences, and make friends. They also give families the chance to support one another, building a strong sense of community while navigating the joys and challenges of raising a child with Down syndrome.
Family & Well-Being Services
Family Advisory Service
For all age ranges
The Stepping Stones DS Family Advice Service, led by Vik Ralfs, provides personalised one-to-one guidance for families of children with Down syndrome. It is designed to help parents and carers navigate the many systems and decisions they may face, from education and healthcare to social development. By offering clear information and practical support, the service gives families the tools they need to make informed choices and advocate effectively for their children.
As well as practical guidance, the Family Advice Service also offers reassurance and understanding. It helps families feel less isolated as they deal with complex processes or new experiences, and gives them confidence to move forward. The service plays a vital role in ensuring that children with Down syndrome are given the best possible start in life and every opportunity to achieve their full potential.
The Difference The Family Advisory Service Makes
Guidance Through Education Processes
Families receive professional advice and support to navigate complex education and care systems with confidence, helping them make informed decisions and achieve the best outcomes for their children.
“Vik was especially helpful when we had to appeal to reinstate our daughter’s EHCP.“
Parent of young adult
Offering Reassurance and Practical Suggestions
Practical advice and reassurance help parents feel more confident, supported, and able to manage challenges effectively.
“It was so beneficial to have a ‘check-in’ to address concerns. Vik made some excellent suggestions and provided invaluable reassurance.”
Parent
Caring Guidance for Families
Families receive guidance from people who truly understand their journey, giving reassurance, hope, and confidence to face each step.
“Vik is fab, extremely knowledgeable, easy to talk to, and really ‘gets it’. I recommend her to others and wouldn’t hesitate to talk to her again.”
Parent
Family & Well-Being Services
SSDS Connect
For all age ranges
Our monthly Connect Sessions are at the heart of our charity and reflect where it all began – as a simple stay & play style coffee morning for families. Just like in those early days, these gatherings bring families together in a warm, welcoming space to share experiences, seek advice, and support one another. They are a place where parents and carers can talk openly with people who truly understand, helping everyone feel less alone on the journey of raising a child or young person with Down syndrome.
These sessions, open to parents and carers of all ages, create a strong “family of families,” where support flows both ways. Parents of older children often share guidance with those just starting out, while newer families bring fresh ideas and energy. This mix of experiences helps build lasting friendships, reassurance, and confidence. Above all, Connect Sessions reflects the caring, community spirit that has been at the heart of SSDS since day one.
The Difference SSDS Connect Sessions Make
Building a Supportive Community
Bringing families together creates strong emotional support, lasting friendships, and a shared understanding of the journey.
“I enjoy the sessions to meet with other parents—it’s been really nice connecting with families who understand the journey.”
Parent
Knowing You’re Not Alone On Your Journey
Families share experiences and advice with peers who understand their journey, building a sense of belonging and helping them feel less alone.
“Chatting with other mums and families gives a real sense of support—you realise you’re not alone.“
Parent
Friendship and Advice Sharing Among Families
Parents share tips and advice while their children play together, creating a supportive space that helps families feel understood and connected.
“It’s a brilliant relaxed place to meet and chat with other parents to swap advice and build friendships.”
Parent
Our other services
Education Services
Social Activities
Physical Activities
Ready to take the next step?
Whether you’re a parent, caregiver, or educator, you don’t have to navigate this journey alone.
Join our community and access expert-led support tailored to every stage of development.
Every step matters
Help us create brighter futures for children and young people with Down syndrome
Whether you’re here to learn, give, or grow — there’s a place for you at Stepping Stones DS.